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Privacy Policy for Pickle Design & Illustration Ltd

Pickle Design & Illustration Ltd ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and protect your information when you visit our website (www.pickleit.co.uk) or engage with our services. If you have any questions, please contact us at hello@pickleit.co.uk.

1. Information We Collect

We may collect and process the following information about you:

a. Information You Provide:

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Business or organisation details

Any other information you provide when contacting us or using our services

b. Automatically Collected Information:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website or search terms
  • Usage data, such as pages viewed, time spent on the website, and actions taken

c. Cookies and Tracking Technologies:
We use cookies and similar technologies to improve your experience and gather information about website usage. For more details, refer to our Cookie Policy [link to cookie policy, if applicable].

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Services: To process your requests, deliver design work, and manage payments or contracts.
  • Customer Support: To respond to your inquiries or provide support.
  • Marketing Communications: To send updates, newsletters, or promotional materials, where you have opted in.
  • Improve Our Website: To analyse usage and improve functionality, content, and user experience.
  • Legal Obligations: To comply with legal requirements or resolve disputes.

3. How We Share Your Information

We do not sell, trade, or rent your personal data. However, we may share your information with:

Service Providers: Third-party vendors who assist us in operating our website, providing our services, or processing payments, bound by confidentiality agreements.

Legal Compliance: Authorities or regulators where required by law.

Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred as part of the business assets.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When no longer required, we securely delete or anonymise the data.

5. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data where applicable.
  • Restriction: Request restricted processing of your data.
  • Objection: Object to the processing of your data for marketing purposes.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at hello@pickleit.co.uk. We may need to verify your identity before processing your request.

6. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse. However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal data.

8. Children’s Privacy

Our services are not directed at individuals under 16 years of age, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us at hello@pickleit.co.uk.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, legal requirements, or other circumstances. Any updates will be posted on this page, and where appropriate, we will notify you by email. Please check this page regularly for updates.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us:

Pickle Design & Illustration Ltd Email: hello@pickleit.co.ukWebsite: www.pickleit.co.uk
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